Notify About New Smartcontacts

Overview

When “contact sync” and “smart contacts” features are enabled for Cloud Softphone apps, you can set up webhook for notifying about new smartcontacts.

This gives provider a change to notify other users that some of their friend from contact list become Smart. When it happens, it can report this event via a web service described in this document.

Parameters

The parameters for this web service are fixed: new_smart_number, network_id, new_smart_uri and interested_parties. No other parameter keywords are recognized.

new_smart_number

The phone number of the new Smart user

network_id

The network of the new Smart user

new_smart_uri

The sip uri of the new Smart user

interested_parties

List of users which have the new Smart user in their contact list. The structure of sending user is consisted of 2 properties - username and device. For more information see example below.

Configuration

The web service is configured via Cloud Softphone web portal “Provisioning Options” (Step 2).

smartContactNotificationUrl

Contains the URL, including URL scheme, of the web service.

Example:

https://example.com/smartcontactnotification

smartContactNotificationPostData

Template for body. Because field interestedParties (interested_parties) is array it’s not easy to write template for it. For simplification it will be replace always with same content depending on given content type. For more information see examples below. Please take also look that value of %interestedParties% is not wrapped in quotation marks in JSON template because it’s expanded as an array in JSON.

Example (for application/json):

{
    "newSmartNumber" : "%new_smart_number%",
    "networkId" : "%network_id%",
    "newSmartUri" : "%new_smart_uri%",
    "interestedParties" : "%interestedParties%"
}

Example (for application/xml):

<root>
    <new_smart_number>%new_smart_number%</new_smart_number>
    <network_id>%network_id%</network_id>
    <new_smart_uri>%new_smart_uri%</new_smart_uri>
    <interested_parties>%interestedParties%</interested_parties>
</root>

smartContactNotificationContentType

Specifies the value of Content-Type header to be sent in the request. Supported content types are:

  • application/json

  • application/xml

Response

The response will be considered successful if the HTTP response code is 204. Any responses which have other response code are silently ignored.

See the examples below for the recognized formats of the responses.

Examples

POST method, XML

request:

POST /smartcontactnotification/ HTTP/1.1
Host: example.com
Connection: close
Cache-Control: max-age=0
User-Agent: Sync Server 1.1
Content-Type: application/xml
Content-Length: 66

<root>
    <new_smart_number>+420111222333</new_smart_number>
    <network_id>network_1</network_id>
    <new_smart_uri>sip_uri_1</new_smart_uri>
    <interested_parties>
        <list>
            <party>
                <username>eric</username>
                <device>erics_iphone</device>
            </party>
            <party>
                <username>madelaine</username>
                <device>madelaines_android</device>
            </party>
        </list>
    </interested_parties>
</root>

response:

HTTP/1.1 204 No Content
Date: Sun, 15 Mar 2015 00:46:17 GMT
Server: Apache/2.4.7 (Ubuntu)
Vary: Accept-Encoding
Content-Length: 123
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive

POST method, JSON

request:

POST /smartcontactnotification/ HTTP/1.1
Host: example.com
Connection: close
Cache-Control: max-age=0
User-Agent: CloudSoftphone/1.5.6
Content-Type: application/json
Content-Length: 66

{
    "newSmartNumber" : "15551231234",
    "networkId" : "mynetwork",
    "newSmartUri" : "johnsnow@pbx.acrobits.net",
    "interestedParties" : [
        {
            "username": "eric",
            "device": "erics_iphone"
        },
        {
            "username": "madelaine",
            "device": "madelaines_android"
        }
    ]
}

response:

HTTP/1.1 204 No Content
Date: Sun, 15 Mar 2015 00:46:17 GMT
Server: Apache/2.4.7 (Ubuntu)
Vary: Accept-Encoding
Content-Length: 123
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive