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QR Codes for Cloud Softphone

Providers can create QR codes that let users import an account into Cloud Softphone. The code contains a CSC link as plain text.

QR code generator

Sign in to the Cloud Softphone web portal and open the QR code generator. In the portal it is under Tools → QR codes generator.

  1. Cloud ID. The app Cloud ID. Append * to provision the editable version.
  2. Username. Required. Type it as the user would, including @.
  3. Password. Leave it empty when the user should enter the password in the app.
  4. Size. Leave Auto (recommended) unless you need a fixed image size (256, 512, or 1024 px).
  5. Custom fields. Optional extras on the CSC link. Enter the field name and value, then click Add field.
  6. Click Generate.

The result shows the QR code, the CSC text stored in it, and a download button. The generator URL-encodes the username, password, and custom field values.

Generated QR content
csc:user%40example.com:password123@MYCLOUDID

For Unlimited Subdomains, add a custom field named host with the SIP domain as its value. The generator then includes it as a query parameter:

Generated QR content with host extra
csc:user%40example.com:password123@MYCLOUDID?host=sip.example.com

That value is available as the global[host] placeholder. Acrobits must configure the app to copy it to the account host.

The field names cid, username, and password are reserved. A field name uses letters, digits, and _, and starts with a letter or _.

Follow the CSC Link specification. URL-encode the username and password exactly once. The host part of the link is the Cloud ID.

CSC link
csc://user%40example.com:password123@mycloudid

Append * to the Cloud ID for the editable version. Username and password may be omitted; the app then asks the user for the missing credentials. Put extras, including host, in the query string.