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Cloud Softphone Configuration for NetSapiens

This guide explains how to obtain the configuration values required to integrate Acrobits Cloud Softphone with a NetSapiens platform.

Required Configuration Properties

Property Description
Client ID OAuth client ID used for NetSapiens API access.
Client Secret OAuth client secret used for NetSapiens API access.
Portal URL NetSapiens portal URL.
Primary core hostname NetSapiens primary core hostname, for example core1.my.ucaas.tech.

Creating the OAuth Client

Create a dedicated OAuth client in the SIPbx Admin Portal of your NetSapiens platform.

  1. Sign in to the SIPbx Admin Portal with an account that can change system settings.

  2. Go to System > Settings > Advanced > OAuth Clients.

    OAuth Clients navigation

  3. Click Add in the bottom-left corner.

  4. Enter a name, for example acrobits_integration, then click Create.

    OAuth client creation

  5. Open the new client entry and copy the Client ID and Client Secret.

Next Step

Share the Client ID, Client Secret, Portal URL, and primary core hostname with your Acrobits representative.

Please also provide two NetSapiens portal test accounts for Acrobits, ideally on a dedicated Acrobits test domain, or otherwise on any testing or non-production domain. These accounts will help us validate the integration.