Guest Mode Browser Compatibility

Video Conferencing relies on certain features in a web browser to be able to function properly. As such only the following Platform and Browser combinations are currently supported when joining a video conference as a Guest [1]. You can always join as a Host [2] from any platform that supports the host Cloud Softphone app or WebRTC.

Note

[1]	You are using Guest Mode if you join a conference by opening the invitation link directly in a browser.

[2]	You are using Host Mode if you join or create a conference using a Cloud Softphone application on iOS, Android, Desktop or WebRTC.

Platform	Browser	Version	Status
Windows 10, 1903	Chrome	v84+	✅ Supported
	Edge	v84+	✅ Supported
	Firefox	—	❌ Not Supported
	Opera	—	❌ Not Supported
	Internet Explorer	—	❌ Not Supported
macOS (Mojave, Catalina)	Chrome	v84+	✅ Supported
	Edge	v84+	✅ Supported [3]
	Safari	v14+	✅ Supported [4]
	Firefox	—	❌ Not Supported
	Opera	—	❌ Not Supported
Android 7+	Chrome	v84+	✅ Supported
	Edge	v45+	✅ Supported
	In-app Browsers	—	❌ Not Supported
	Firefox	—	❌ Not Supported
	Opera	—	❌ Not Supported
iOS 14+	Safari	v14+	✅ Supported [5]
	Chrome	—	❌ Not Supported
	Edge	—	❌ Not Supported
	In-app Browsers	—	❌ Not Supported
	Firefox	—	❌ Not Supported
	Opera	—	❌ Not Supported

Note

Platform and Browser combinations not explicitly mentioned in the table above are not supported at the moment. As we continue to improve our compatibility, support for certain combinations may improve or eventually be added in the future.

Warning

[3]	Microsoft Edge may experience some issues on older versions of Android.

[4]	Safari on macOS may have a degraded experience compared to Chrome or Edge. It is recommended to use either of those browsers whenever possible.

[5]	While Safari on iOS is the only supported browser for Guest Mode, users may still have a degraded experience compared to using the Cloud Softphone app.