IP allowlist for Acrobits and CloudSoftphone services

To ensure seamless access to our services, please allowlist the IPs from this document.

CloudSoftphone services IP list

The client devices need to be able to connect to the following services:

Hostname

IP Address

Port

Description

providers.cloudsoftphone.com

18.223.68.252

443

App provisioning

exports.cloudsoftphone.com

159.203.163.250

443

App provisioning.

primary.exports.cloudsoftphone.com

3.137.14.53

443

App provisioning

api.prod.us-east-2.provprox.cloudsoftphone.com

3.145.228.186, 18.221.213.149

443

App provisioning

sso.cloudsoftphone.com

52.55.179.87

443

SSO server for user authentication into conferencing, Turnkey Messaging and Smart Contacts

mmmsg.acrobits.net

68.183.151.8

443

Acrobits media messaging server, hosts attachments from SIMPLE and Fetch messaging

mmmsg2.acrobits.net

157.245.213.235

443

Acrobits media messaging server for Turnkey Mesasging

us.messaging.acrobits.cz

65.9.95.127

443

Acrobits Turnkey messaging frontend server

api-us.messaging.acrobits.cz

100.29.152.105, 98.80.160.61

443

Acrobits Turnkey messaging backend server

customersubdomain.get-together.biz

65.9.95.2

443

Acrobits Conferencing frontend server

api.get-together.biz

54.224.107.15

443

Acrobits Conferencing backend server

frontend.meros.acrobits.cz

137.184.148.22, 147.182.184.57

12997

Acrobits CloudSoftphone Desktop application push server

update.cloudsoftphone.com

134.122.0.165

443

Acrobits CloudSoftphone Desktop application update server

contacts.cloudsoftphone.com

159.89.6.130

443

Acrobits Smart Contacts server

dist.acrobits.net

159.203.2.75

443

Test provisioning, experimental features

Note

The SSO server at sso.cloudsoftphone.com/52.55.179.87 needs to be able to communicate with the External Authentication.

SIPIS IP list for CloudSoftphone, Acrobits Groundwire and Acrobits Softphone and Acrobits SDK

The list of IPs that need to be allowlisted for SIP Instance Server is as follows:

IP Address

159.65.167.207

159.65.186.176

159.65.251.173

159.65.252.186

159.65.253.49

159.89.179.103

162.243.226.164

165.227.65.164

165.227.115.186

165.227.182.9

165.227.184.188

165.227.190.186

165.227.210.221

165.227.223.68

167.99.48.91

167.99.119.203

167.99.119.244

2604:a880:800:10::160:1

2604:a880:0:1010::d31:1001

2604:a880:800:a1::172e:b001

2604:a880:800:10::69d:5001

2604:a880:800:a1::1ad:1

2604:a880:800:10::7e:d001

2604:a880:800:10::790:4001

2604:a880:800:a1::1777:f001

2604:a880:800:10::292:1

2604:a880:800:10::5db:1

2604:a880:800:a1::176e:5001

2604:a880:800:a1::1777:e001

2604:a880:800:a1::176e:3001

2604:a880:800:a1::172b:7001

2604:a880:800:a1::174f:e001

2604:a880:800:10::62b:1001

2604:a880:800:10::72d:b001

These IPs need to be able to communicate with the SIP registrar (PBX) server over whatever port is used for SIP traffic (typically 5060 or 5061 for TLS).

The user devices need to connect to SIPIS IPs on the following ports:

Port

443/TCP

4998/UDP

4998/TCP

24998/TCP

In addition to the above, the devices need to be able to connect to reg.acrobits.cz - 165.227.103.7 IPv4 and 2604:a880:800:a1::12f9:c001 IPv6 - on port 443.

Note

You can check the up-to-date list of all Acrobits Push (SIPIS) servers at any time by resolving the DNS name all.sipis.acrobits.cz.