IP allowlist for Acrobits and CloudSoftphone services¶
To ensure seamless access to our services, please allowlist the IPs from this document.
CloudSoftphone services IP list¶
The client devices need to be able to connect to the following services:
Hostname |
IP Address |
Port |
Description |
providers.cloudsoftphone.com |
18.223.68.252 |
443 |
App provisioning |
exports.cloudsoftphone.com |
159.203.163.250 |
443 |
App provisioning. |
primary.exports.cloudsoftphone.com |
3.137.14.53 |
443 |
App provisioning |
api.prod.us-east-2.provprox.cloudsoftphone.com |
3.145.228.186, 18.221.213.149 |
443 |
App provisioning |
sso.cloudsoftphone.com |
52.55.179.87 |
443 |
SSO server for user authentication into conferencing, Turnkey Messaging and Smart Contacts |
mmmsg.acrobits.net |
68.183.151.8 |
443 |
Acrobits media messaging server, hosts attachments from SIMPLE and Fetch messaging |
mmmsg2.acrobits.net |
157.245.213.235 |
443 |
Acrobits media messaging server for Turnkey Mesasging |
us.messaging.acrobits.cz |
65.9.95.127 |
443 |
Acrobits Turnkey messaging frontend server |
api-us.messaging.acrobits.cz |
100.29.152.105, 98.80.160.61 |
443 |
Acrobits Turnkey messaging backend server |
customersubdomain.get-together.biz |
65.9.95.2 |
443 |
Acrobits Conferencing frontend server |
api.get-together.biz |
54.224.107.15 |
443 |
Acrobits Conferencing backend server |
frontend.meros.acrobits.cz |
137.184.148.22, 147.182.184.57 |
12997 |
Acrobits CloudSoftphone Desktop application push server |
update.cloudsoftphone.com |
134.122.0.165 |
443 |
Acrobits CloudSoftphone Desktop application update server |
contacts.cloudsoftphone.com |
159.89.6.130 |
443 |
Acrobits Smart Contacts server |
dist.acrobits.net |
159.203.2.75 |
443 |
Test provisioning, experimental features |
Note
The SSO server at sso.cloudsoftphone.com/52.55.179.87 needs to be able to communicate with the External Authentication.
SIPIS IP list for CloudSoftphone, Acrobits Groundwire and Acrobits Softphone and Acrobits SDK¶
The list of IPs that need to be allowlisted for SIP Instance Server is as follows:
IP Address |
159.65.167.207 |
159.65.186.176 |
159.65.251.173 |
159.65.252.186 |
159.65.253.49 |
159.89.179.103 |
162.243.226.164 |
165.227.65.164 |
165.227.115.186 |
165.227.182.9 |
165.227.184.188 |
165.227.190.186 |
165.227.210.221 |
165.227.223.68 |
167.99.48.91 |
167.99.119.203 |
167.99.119.244 |
2604:a880:800:10::160:1 |
2604:a880:0:1010::d31:1001 |
2604:a880:800:a1::172e:b001 |
2604:a880:800:10::69d:5001 |
2604:a880:800:a1::1ad:1 |
2604:a880:800:10::7e:d001 |
2604:a880:800:10::790:4001 |
2604:a880:800:a1::1777:f001 |
2604:a880:800:10::292:1 |
2604:a880:800:10::5db:1 |
2604:a880:800:a1::176e:5001 |
2604:a880:800:a1::1777:e001 |
2604:a880:800:a1::176e:3001 |
2604:a880:800:a1::172b:7001 |
2604:a880:800:a1::174f:e001 |
2604:a880:800:10::62b:1001 |
2604:a880:800:10::72d:b001 |
These IPs need to be able to communicate with the SIP registrar (PBX) server over whatever port is used for SIP traffic (typically 5060 or 5061 for TLS).
The user devices need to connect to SIPIS IPs on the following ports:
Port |
443/TCP |
4998/UDP |
4998/TCP |
24998/TCP |
In addition to the above, the devices need to be able to connect to reg.acrobits.cz - 165.227.103.7 IPv4 and 2604:a880:800:a1::12f9:c001 IPv6 - on port 443.
Note
You can check the up-to-date list of all Acrobits Push (SIPIS) servers at any time by resolving the DNS name all.sipis.acrobits.cz.