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IP allowlist for Acrobits and CloudSoftphone services

To ensure seamless access to our services, please allowlist the IPs from this document.

CloudSoftphone services IP list

Name/Hostname IP Address Port Description Region
providers.cloudsoftphone.com 18.223.68.252 443 App provisioning US
exports.cloudsoftphone.com 159.203.163.250 443 App provisioning US
primary.exports.cloudsoftphone.com 3.137.14.53 443 App provisioning US
api.prod.us-east-2.provprox.cloudsoftphone.com (IN) 3.145.228.186, 18.221.213.149 443 App provisioning - Inbound traffic US
api.prod.us-east-2.provprox.cloudsoftphone.com (OUT) 18.116.138.46, 52.14.158.21 443 App provisioning - Outbound traffic US
api.prod.eu-central-1.provprox.cloudsoftphone.com (IN) 54.93.94.31, 3.69.217.73 443 App provisioning - Inbound traffic EU
api.prod.eu-central-1.provprox.cloudsoftphone.com (OUT) 18.198.96.32, 52.28.219.177 443 App provisioning - Outbound traffic EU
api.beta.us-west-2.provprox.cloudsoftphone.com 54.203.205.141 443 App provisioning US
provprox.beta.cloudsoftphone.com 134.209.89.145, 2a03:b0c0:2:f0::1e3:2001 443 App provisioning Europe
login.cloudsoftphone.com 164.92.140.145, 2a03:b0c0:3:f0::1:2b2d:e000 443 Web Login server EU
sso.cloudsoftphone.com 52.55.179.87 443 SSO server for user authentication into conferencing, Turnkey Messaging and Smart Contacts US
mmmsg.acrobits.net 68.183.151.8 443 Acrobits media messaging server, hosts attachments from SIMPLE and Fetch messaging US
mmmsg2.acrobits.net 157.245.213.235 443 Acrobits media messaging server for Turnkey Mesasging US
us.messaging.acrobits.cz Amazon CloudFront CDN (variable IPs) 443 Acrobits Turnkey messaging frontend server NA
api-us.messaging.acrobits.cz 100.29.152.105, 98.80.160.61 443 Acrobits Turnkey messaging backend server US
customersubdomain.get-together.biz 65.9.95.2 443 Acrobits Conferencing frontend server NA
api.get-together.biz Amazon CloudFront CDN (variable IP) 443 Acrobits Conferencing backend server US
frontend.meros.acrobits.cz 137.184.148.22, 147.182.184.57 12997 Acrobits CloudSoftphone Desktop application push server US
update.cloudsoftphone.com 134.122.0.165 443 Acrobits CloudSoftphone Desktop application update server US
conferencing.together.cloudsoftphone.com 159.89.6.130 443 Acrobits Jitsi Conferencing management server Europe
contacts.cloudsoftphone.com 209.38.237.37 443 Acrobits Smart Contacts server Europe
dist.acrobits.net 159.203.2.75 443 Test provisioning, experimental features Canada
Acrobits office 195.122.208.254 443 App review and testing Europe

Note

The SSO server at sso.cloudsoftphone.com/52.55.179.87 needs to be able to communicate with the ext_auth.

SIPIS IP list for CloudSoftphone, Acrobits Groundwire and Acrobits Softphone and Acrobits SDK

The list of IPs that need to be allowlisted for sipis_overview is as follows:

IP Address
167.99.119.244
159.65.251.173
159.65.252.186
167.99.48.91
159.65.253.49
159.65.186.176
165.227.184.188
167.99.119.203
165.227.65.164
165.227.182.9
165.227.190.186
159.65.167.207
165.227.115.186
159.89.179.103
165.227.210.221
165.227.223.68
143.198.16.177
167.71.161.233
64.225.12.13
167.99.112.57
174.138.70.189
159.65.189.13
174.138.91.89
157.245.211.111
165.227.108.121
104.131.30.133
159.89.179.105
159.203.80.157
159.203.81.60
165.227.220.197
167.71.175.215
167.172.251.36
2604:a880:800:a1::1777:f001
2604:a880:800:a1::176e:5001
2604:a880:800:a1::172e:b001
2604:a880:800:a1::176e:3001
2604:a880:800:a1::174f:e001
2604:a880:800:a1::172b:7001
2604:a880:800:a1::1ad:1
2604:a880:800:a1::1777:e001
2604:a880:800:10::7e:d001
2604:a880:800:10::292:1
2604:a880:800:10::5db:1
2604:a880:800:10::790:4001
2604:a880:800:10::160:1
2604:a880:800:10::72d:b001
2604:a880:800:10::69d:5001
2604:a880:800:10::62b:1001
2604:a880:800:14:0:1:c62b:c000
2604:a880:800:14:0:1:c62b:a000
2604:a880:800:14:0:1:c62b:b000
2604:a880:800:14:0:1:c62b:d000
2604:a880:800:14:0:1:c62b:e000
2604:a880:800:14:0:1:c62b:f000
2604:a880:800:14:0:1:c62c:0
2604:a880:800:14:0:1:c62c:1000
2604:a880:800:14:0:1:c62c:2000
2604:a880:800:14:0:1:c62c:3000
2604:a880:800:14:0:1:c62c:7000
2604:a880:800:14:0:1:c62c:9000
2604:a880:800:14:0:1:c62c:8000
2604:a880:800:14:0:1:c62c:b000
2604:a880:800:14:0:1:c62c:a000
2604:a880:800:14:0:1:c62c:c000

These IPs need to be able to communicate with the SIP registrar (PBX) server over whatever port is used for SIP traffic (typically 5060 or 5061 for TLS).

The user devices need to connect to SIPIS IPs on the following ports:

Port
443/TCP
4998/UDP
4998/TCP
24998/TCP

In addition to the above, the devices need to be able to connect to reg.acrobits.cz - 165.227.103.7 IPv4 and 2604:a880:800:a1::12f9:c001 IPv6 - on port 443.

Note

You can check the up-to-date list of all Acrobits Push (SIPIS) servers at any time by resolving the DNS name all.sipis.acrobits.cz.