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Payment Methods
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:alt: Payment methods overview
Our billing includes a one-time setup fee for initial configuration and a monthly fee for ongoing service and usage.
The following diagram illustrates the supported payment methods on **Cloud Softphone portal** at `providers.cloudsoftphone.com `_.
|image1|
The following sections explain the three (3) supported methods:
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TopUp
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You can set up a prepaid account. The initial setup one-time fee and the following monthly fees are billed from this account.
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Topping Up a Prepaid Account
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To add funds to a prepaid account:
#. Create a top-up invoice:
a. Log in to `providers.cloudsoftphone.com `_.
b. In the **Organization** pane, select the **Details** button.
c. Select the **Billing and Accounting** tab.
d. In the **Payment methods setup** pane, select the **+ Top-up** button.
e. On the **Prepaid balance** screen, enter the desired amount in the **Amount to top-up** field.
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f. Select the **+ Create topup payment order** button.
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Ensure the top-up amount sufficient to cover the charges for the next billing cycle.
g. Select **OK** on the dialog box. A top-up invoice is sent to your email address.
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A proforma invoice is generated as a preliminary document for prepaid account top-up.
Once the billing cycle is completed and payment is deducted from the prepaid account,
a final invoice will be issued for payment.
h. Download the invoice from your email inbox or from this **Prepaid balance** screen.
#. Make a bank transfer:
a. Open the top-up invoice to obtain the bank transfer details.
b. Use your bank service to make the bank transfer.
When the fund is credited in your prepaid account, the **Current balance** section reflects the updated account balance.
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PayPal
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The initial setup one-time fee and the following monthly fees are billed from the PayPal account setup on the **Cloud Softphone portal**.
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Setting PayPal as the Payment Method
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#. Log in to `providers.cloudsoftphone.com `_.
#. In the **Organization** pane, select the **Details** button.
#. Select the **Billing and Accounting** tab.
#. In the **Payment methods setup** pane, select the **Setup PayPal** button. PayPal login screen displays.
#. Log in to your PayPal account.
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If you do not have an account, select the **Create an Account** button on the PayPal login screen.
Then, follow the instructions on the screen to register a new account.
#. Select the **Agree & Continue** button.
A Billing Agreement is created and its number is displayed in the **Payment methods setup** pane.
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Stripe
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The initial setup one-time fee and the following monthly fees are billed from the credit card saved on the **Cloud Softphone portal**.
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Submitting a Credit Card
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To set a credit card as the payment method, you must save its information on the portal.
#. Log in to `providers.cloudsoftphone.com `_.
#. In the **Organization** pane, select the **Details** button.
#. Select the **Billing and Accounting** tab.
#. In the **Payment methods setup** pane, select the **Setup Credit Card** button.
#. In the **Submit Credit Card details** pane, fill in the **Card holder name** and **Card number** field.
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#. Select the **Submit Credit Card** button. The credit card is saved on the **Cloud Softphone portal**.