# Payment Methods
Our billing includes a one-time setup fee for initial configuration and a monthly fee for ongoing service and usage.
The following diagram illustrates the supported payment methods on **Cloud Softphone portal** at [providers.cloudsoftphone.com](https://providers.cloudsoftphone.com/).
{ width="95%" }
The following sections explain the three (3) supported methods:
## TopUp
You can set up a prepaid account. The initial setup one-time fee and the following monthly fees are billed from this account.
### Topping Up a Prepaid Account
To add funds to a prepaid account:
1. Create a top-up invoice:
a. Log in to [providers.cloudsoftphone.com](https://providers.cloudsoftphone.com/).
b. In the **Organization** pane, select the **Details** button.
c. Select the **Billing and Accounting** tab.
d. In the **Payment methods setup** pane, select the **+ Top-up** button.
e. On the **Prepaid balance** screen, enter the desired amount in the **Amount to top-up** field.
f. Select the **+ Create topup payment order** button.
!!! note
Ensure the top-up amount sufficient to cover the charges for the next billing cycle.
g. Select **OK** on the dialog box. A top-up invoice is sent to your email address.
!!! note
A proforma invoice is generated as a preliminary document for prepaid account top-up.
Once the billing cycle is completed and payment is deducted from the prepaid account,
a final invoice will be issued for payment.
h. Download the invoice from your email inbox or from this **Prepaid balance** screen.
2. Make a bank transfer:
a. Open the top-up invoice to obtain the bank transfer details.
b. Use your bank service to make the bank transfer.
When the fund is credited in your prepaid account, the **Current balance** section reflects the updated account balance.
## PayPal
The initial setup one-time fee and the following monthly fees are billed from the PayPal account setup on the **Cloud Softphone portal**.
### Setting PayPal as the Payment Method
1. Log in to [providers.cloudsoftphone.com](https://providers.cloudsoftphone.com/).
2. In the **Organization** pane, select the **Details** button.
3. Select the **Billing and Accounting** tab.
4. In the **Payment methods setup** pane, select the **Setup PayPal** button. PayPal login screen displays.
5. Log in to your PayPal account.
!!! note
If you do not have an account, select the **Create an Account** button on the PayPal login screen.
Then, follow the instructions on the screen to register a new account.
6. Select the **Agree & Continue** button.
A Billing Agreement is created and its number is displayed in the **Payment methods setup** pane.
## Stripe
The initial setup one-time fee and the following monthly fees are billed from the credit card saved on the **Cloud Softphone portal**.
### Submitting a Credit Card
To set a credit card as the payment method, you must save its information on the portal.
1. Log in to [providers.cloudsoftphone.com](https://providers.cloudsoftphone.com/).
2. In the **Organization** pane, select the **Details** button.
3. Select the **Billing and Accounting** tab.
4. In the **Payment methods setup** pane, select the **Setup Credit Card** button.
5. In the **Submit Credit Card details** pane, fill in the **Card holder name** and **Card number** field.
6. Select the **Submit Credit Card** button. The credit card is saved on the **Cloud Softphone portal**.