﻿
# Cloud Softphone Configuration for Metaswitch

This guide explains how to obtain the configuration values required to integrate **Acrobits Cloud Softphone** with a **Metaswitch** environment.

The basic integration enables SIP provisioning through your Metaswitch CommPortal and Metaswitch provisioning server.

## Required Configuration Properties

| Property | Description |
| :--- | :--- |
| Public URL | Public CommPortal URL used by users to access CommPortal. This is usually used as both the login endpoint and API endpoint. |
| Provisioning URL | Metaswitch provisioning server URL used to retrieve SIP provisioning data, usually ending in `/sip-ps/`. |

Example:

```xml
<loginEndpoint>https://myaccessplus-mycompany.example.com</loginEndpoint>
<apiEndpoint>https://myaccessplus-mycompany.example.com/</apiEndpoint>
<provisioningServerEndpoint>
  <url>https://myaccessplus-mycompany.example.com/sip-ps/</url>
</provisioningServerEndpoint>
```

If your CommPortal login URL and API URL are different, provide both values.

## Network Access

Review the [CloudSoftphone services IP allowlist](allowlist.md) before enabling the integration. Your Metaswitch environment must allow access from the required services.

Make sure the following **Metaswitch Provisioning Connector** IP addresses are allowlisted:

| IP address |
| :--- |
| `3.145.228.186` |
| `18.221.213.149` |
| `18.116.138.46` |
| `52.14.158.21` |

## Installing the Endpoint Pack Package

Install the latest version of the **Acrobits Metaswitch Endpoint Pack Package (EPP)** from:

[Acrobits Metaswitch EPP builds](https://update.cloudsoftphone.com/meta_builds/epp/)

The EPP allows the Metaswitch provisioning server to provide Cloud Softphone-compatible configuration.

**Remote Media Gateway Model (RMGM)** support is used for deployments that need Remote Media Gateway configuration. If your deployment requires RMGM support, download the latest RMGM package from:

[Acrobits Metaswitch RMGM builds](https://update.cloudsoftphone.com/meta_builds/rmgm)

## Test Accounts

Provide **two Metaswitch CommPortal test accounts** for Acrobits. These accounts should be in your Metaswitch environment and suitable for validating provisioning and login behavior.

## Next Step

Share the Public URL, Provisioning URL, and test account details with your Acrobits representative.

Before validation begins, confirm that the latest Acrobits EPP is installed, that any required RMGM package is installed, and that the Metaswitch Provisioning Connector IP addresses are allowlisted.

